Key Accounts - Sales Manager [Elevator Industry only]

Assistant Manager – Key Accounts

Department : Sales & Business Development

Location : [Bangalore]

Reporting to : Manager – Key Accounts / Head – Sales & Business Development

Job Description Summary

The Assistant Manager – Key Accounts at EON Elevators will play a pivotal role in managing and expanding relationships with our most valued clients. This individual must exhibit exceptional professionalism, strategic thinking, and the ability to represent EON confidently to top-tier clients and decisionmakers. The role demands a high-caliber professional who can not only retain and service large accounts in elevator industry but also spearhead business development and secure largescale projects that fuel the company's growth.

Key Responsibilities

• Serve as the strategic interface between EON and its high-value clients, ensuring premium client experience and satisfaction.
• Identify, pitch, and win largescale projects by building strong rapport with senior decisionmakers in real estate, infrastructure, hospitals, and other verticals.
• Drive end-to-end account management, from onboarding to delivery coordination, billing follow-ups, and renewal strategies.
• Deliver customized proposals, presentations, and solutions tailored to the strategic needs of each account.
• Coordinate across internal departments (Design, Installation, Service, Compliance) for smooth and timely execution of commitments.
• Handle client escalations with ownership and urgency, ensuring swift resolutions and maintaining confidence in EON's reliability.
• Maintain detailed account documentation, activity trackers, pipeline status, and performance dashboards.
• Ensure growth of key accounts through upselling, cross-selling, and continuous engagement.
• Represent EON Elevators in client meetings, project kickoffs, audits, and review presentations.
• Lead key account reviews, generate MIS reports, and support senior management with client insights.

Key Skills & Competencies

Qualifications

Behavioral & Protocol Expectations

Education

Post Graduate Programme in Management for Executives (PGPX), Master OF Business Administration (M.B.A), Bachelor Of Technology (B.Tech / B.E), PGP, PGDM, Master of Public Administration (MPA), Master of Library & Information Science (MLIS), Bachelor of Business Administration (B.B.A), Masters in Technology (M.Tech / M.E), Doctor of Business Administration (DBA)

Skills Required

Sales, Communication, Negotiation, Elevator