Company Description
Eternz is a jewelry brand based in Bengaluru. We have a deep love and passion for jewelry and aim to enrich the jewelry experience for our customers. Our collection offers a wide range of exquisite pieces with customization and personalization options, catering to the modern women.
Role Description
As a Seller Success – Key Account Manager at Eternz, you will own and nurture relationships with our brand partners, ensuring they succeed and scale on our platform. You will be responsible for negotiating offers and pricing, leading sale events, driving catalog accuracy, and sharing actionable data-driven insights to improve brand performance. You'll serve as the single point of contact for brands—managing their needs end-to-end while aligning with Eternz's growth goals.
Key Responsibilities
Brand Relationship & Account Ownership
- Serve as the single point of contact for assigned brand partners.
- Build strong, collaborative relationships, ensuring brand satisfaction and trust.
- Align brand objectives with Eternz's overall business strategy.
Negotiation & Growth
Negotiate offers, pricing, and discount structures to drive growth while maintaining healthy margins.Lead brand participation in sale events, ensuring strong visibility and conversion.Onboarding & Catalog Management
Guide brands through onboarding and catalog setup.Ensure accurate listings, rich content, and compliance with Eternz standards.Continuously optimize product selection and assortment.Performance Management & Data Insights
Monitor brand performance on sales, margins, sell-through, and customer feedback.Use data to identify risks and opportunities, delivering insights and action plans to partners.Share regular reviews and recommendations to improve outcomes.Cross-Functional Collaboration
Work with internal teams (marketing, operations, supply chain, finance) to support brand needs.Plan and execute promotional campaigns and visibility initiatives for partner brands.Qualifications
Bachelor's degree from a top-tier BTech institute .1–2 years of work experience in account management, seller success, category management, or partnerships (e-commerce / retail preferred).Strong negotiation, analytical, and relationship management skills.Proficiency in Excel and comfort with data-driven decision-making.Highly organized, adaptable, and able to handle multiple priorities in a fast-paced environment.Traits & Behaviors
Seller-first mindset : Dedicated to building long-term seller success.Strong negotiator : Skilled at structuring offers and pricing for mutual value.Analytical & Insightful : Ability to convert data into meaningful growth strategies.Detail-oriented : Ensures flawless catalog setup and operational accuracy.Collaborative & Clear Communicator : Works seamlessly across internal and external stakeholders.Results-driven : Focused on meeting KPIs and growth targets.What is in it for you
Very high ownership role in a fast-paced environmentClosely work with the founder & a super passionate team of people in building EternzCompetitive salary commensurateFast career growth & appraisalsA dynamic and collaborative work environment- No hierarchy / Politics!Health insuranceAdditional Details
We are an early-stage start-up and valuable achievements take time & efforts. And hence it is a 6 day work week & we strongly believe there is no substitute for hard work & passion!Location : HSR, BangaloreWebsite : www.eternz.in
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Skills Required
Relationship Management, Negotiation, Excel