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Zonal Key accounts Manager - From building material industry only

Zonal Key accounts Manager - From building material industry only

Thema Corporate ServicesBengaluru, Karnataka, India
4 days ago
Job description

Job Description

Role Summary

The Zonal Key Accounts Manager will be responsible for driving business development, relationship management, and project conversions across a designated region. This role requires building strong partnerships with key decision-makers, expanding NITCO’s share of business across product categories, and ensuring zonal targets for revenue, margins, collections, and customer satisfaction are achieved.

Key Responsibilities

1. Zonal Account Development & Market Penetration

  • Identify and prioritize key accounts across the assigned zone in real estate, hospitality, commercial, and institutional sectors.
  • Expand zonal footprint by acquiring new accounts and increasing penetration in high-potential markets.
  • Conduct regional market intelligence on projects, competition, and pricing trends.

2. Stakeholder Engagement & Relationship Management

  • Build and nurture relationships with zonal-level developers, architects, designers, purchase heads, and contractors.
  • Position NITCO’s premium portfolio through presentations, samples, and design-led engagements.
  • Drive zonal customer satisfaction through regular interactions and business reviews.
  • 3. Sales Growth & Revenue Targets

  • Deliver zonal revenue, margin, and collection targets across tiles, marble, and mosaics.
  • Enhance share of wallet with existing accounts through cross-category selling and project lifecycle management.
  • Ensure timely closures by managing approvals, BOQs, negotiations, and order finalization.
  • 4. Zonal Account Planning & Execution

  • Create and implement zonal account strategies with clear KPIs and revenue goals.
  • Collaborate with design, logistics, and marketing teams to support zonal accounts with differentiated solutions.
  • Maintain robust pipelines and accurate forecasting in CRM.
  • 5. Collections & Commercial Control

  • Ensure on-time collections across zonal accounts and reduce outstanding receivables.
  • Manage account health by tracking credit risks and ensuring financial compliance.
  • 6. Leadership & Cross-functional Collaboration

  • Provide guidance to regional KAMs / ASMs under the zone.
  • Act as the zonal representative in national reviews, ensuring regional insights are shared for strategy formulation.
  • Work closely with supply chain and finance to meet client commitments.
  • Key Performance Indicators :

  • Zonal revenue and margin growth
  • New account acquisition within the zone
  • Increase in product approvals and project wins
  • Collection efficiency and DSO reduction
  • Customer satisfaction and retention within zone
  • Qualication :

  • Graduate in Business / Marketing / Civil Engineering (MBA preferred).
  • 8–15 years of B2B / project sales or KAM experience in building materials or allied industries.
  • Strong zonal network with architects, developers, contractors, and institutional buyers.
  • Proven success in handling multi-location accounts and large projects.
  • Strong leadership, negotiation, and interpersonal skills.
  • Willingness to travel extensively within the assigned zone.
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    Key Account Manager • Bengaluru, Karnataka, India

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