About the Role
We are seeking an Account Manager with a technology background who has successfully transitioned into client-facing roles. The ideal candidate will have hands-on experience in banking technology , with exposure to Temenos T24 or similar core banking systems, and the ability to engage in meaningful, solution-oriented conversations with business and IT stakeholders.
This is not a purely sales role — it’s about being present with the customer on the ground, walking the floors, understanding pain points, spotting opportunities, and ensuring that Thakral One is seen as a trusted partner. The role will span staff augmentation as well as value-driven technology solutions, consulting, and managed services .
Key Responsibilities
Client Engagement & Relationship Management
- Act as the primary point of contact for client stakeholders in Bangalore, building strong relationships across business and technology teams.
- Maintain a visible presence at client sites to foster both formal and informal interactions.
- Build trust with client teams through a deep understanding of their operational and technology environments.
Technology Insight & Opportunity Identification
Leverage prior technical experience to understand client architectures, processes, and systems — especially in core banking (T24).Identify gaps, risks, and innovation opportunities through conversations and observation on the client floor.Translate business and technical challenges into actionable proposals in collaboration with internal teams.Business Development & Value Creation
Promote Thakral One’s full portfolio of services , beyond staff augmentation — including consulting, managed services, project delivery, and solution implementation.Work with presales, delivery, and leadership to develop tailored proposals.Build and maintain an opportunity pipeline to drive account growth.Account Governance & Customer Satisfaction
Monitor delivery quality and customer satisfaction across ongoing engagements.Proactively identify and resolve delivery or relationship issues.Ensure alignment between client expectations and Thakral One’s delivery capabilities.Qualifications & Skills
Experience
5–8 years of experience in technology roles (e.g., developer, business analyst, solution consultant) followed by client-facing / account management positions in IT services or BFSI.Exposure to Temenos T24 or other core banking systems is highly preferred.Skills & Competencies
Strong ability to bridge the gap between technical teams and business stakeholders .Excellent interpersonal, networking, and influencing skills.Commercial acumen and understanding of account growth strategies.Self-starter with the ability to work independently in client environments.Education
Bachelor’s degree in Computer Science, Information Technology, or related field (MBA is a plus).Why Join Us
Opportunity to work with leading BFSI clients in the region.Blend of technology insight and strategic relationship management in a single role.Platform to create real value for clients by introducing innovative solutions and services.Dynamic, collaborative work environment with a regional reach.