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Business Development Manager - Retail Mortgages

Business Development Manager - Retail Mortgages

ConfidentialBengaluru / Bangalore, India
8 days ago
Job description

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

Strategy

  • Achieve the monthly business targets on as per the scorecard / budget.
  • All new writings to be done in adherence to the Product features & fee parameters which are released by the products Team.
  • Ensure Needs based selling to the customer

Processes

  • Ensure Proper Conduct, Nil Mis-selling, Sales Complaints, Sales Error & Potential Inappropriate Sales (PIS) on a consistent month on month basis.
  • Login to conversation to be monitor within TAT
  • Ensure that strict controls are in place to monitor sourcing for all products as per policy / program guidelines.
  • Risk Management

  • To ensure there are NIL instances for Fraud Risk Management (FRM) & SQ Sampling.
  • Ensure proper due diligence in customer onboarding
  • Governance

  • To deliver on FCRMP, ABC, AML & CDD standards.
  • Zero complaints from customers.
  • To ensure there are NIL instances for Fraud Risk Management (FRM) & SQ Sampling.
  • Ensure complaints / sales errors / cancellations within the benchmark as required.
  • Ensure zero FPD for CC applications sourced
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&aposs Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • [Fill in for regulated roles]
  • Lead the [country / business unit / function / XXX [team] to achieve the outcomes set out in the Bank&aposs Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • [Insert local regulator e.g. PRA / FCA prescribed responsibilities and Rationale for allocation].
  • [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]

  • Serve as a Director of the Board of [insert name of entities]
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  • Other Responsibilities

    Embed Here for good and Group&aposs brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

    Our Ideal Candidate

    Sales

    Communication skills

    Relationship management

    About Standard Chartered

    We&aposre an international bank, nimble enough to act, big enough for impact. For more than 170 years, we&aposve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you&aposre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can&apost wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you&aposll see how we value difference and advocate inclusion.

    Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • What We Offer

    In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Show more

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    Skills Required

    Sales, Compliance, Fraud Risk Management, Governance, Risk Management

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