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Telecaller – Inbound & Outbound Sales

Telecaller – Inbound & Outbound Sales

ConfidentialGurugram, Gurgaon / Gurugram, India
7 days ago
Job description

Company : Digitos Technologies Pvt. Ltd.

Location : Gurgaon (Head Office)

Reports To : Sales Manager / Director

Digitos is a leading provider of self-service kiosks, digital menu boards, LED video walls, and digital signage solutions for QSR chains, hospitals, retail, and government institutions across India and international markets.

Inbound Calls

  • Answer customer queries about Self Serivce kiosks, LED displays, digital signage, and solutions.
  • Share company / product details confidently and professionally.
  • Capture lead details (name, company, requirements) into the CRM system.
  • Pass qualified leads to Sales Managers for follow-up.

Outbound Calls

  • Call target companies (from database provided by Sales / Marketing team).
  • Introduce Digitos solutions and understand their requirements.
  • Qualify leads by asking discovery questions (budget, timeline, decision-maker).
  • Fix meetings / demos for Sales Managers with CXOs, Procurement Heads, and Ops teams.

    • Coordination & Reporting

  • Maintain daily call logs and update CRM / MIS with status.
  • Follow up on proposals and pending decisions over phone / email.
  • Share feedback from prospects with Sales & Marketing teams for strategy improvement.

    • Show more

    Show less

    Skills Required

    digital signage, Crm

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    Telecaller • Gurugram, Gurgaon / Gurugram, India

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