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Telecaller Executive

Telecaller Executive

ConfidentialDelhi
10 days ago
Job description
  • Manage inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics.
  • Identify customers needs, clarify information, research every issue and provide solutions and / or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Keep records of all conversations in our call center database in a comprehensible way

    • Skills Required

    Outbound Calls, Sales, Ms Office, Documentation

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