Roles & responsibilities
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
- Support through Voice and Chat.
- Candidate should have at least 6 months experience in International Voice Process.
- Carry sales or customer support experience is a plus.
- Previous relevant experience in chat and voice.
- Ability to build rapport with the customer.
- Ability to overcome objections and ask for business.
Preferred candidate profile :
Must be fluent in EnglishExcellent Communication can ApplyBoth freshers and experienced can applyOnly Graduate can apply24 / 7 shifts and rotational week offs (5 days working a week)Two-way cab facility is provided based on transport boundary.Candidate who is comfortable working from office can applyNeed Immediate Joiners onlyNo virtual Interview is availableOut of station candidates are Strictly not eligiblePursuing education candidates are strictly not eligibleSkills Required
Customer Services, Communcation Skills, International Voice