Roles & Responsibilities :
- Handle voice-based customer queries professionally
- Manage inbound and / or outbound calls efficiently
- Resolve customer issues and provide appropriate solutions
- Communicate clearly in Hindi and English (for domestic) or fluent English (for international)
- Maintain customer satisfaction by delivering quality service
- Follow process guidelines and meet performance targets
Why Join Us :
Bulk hiring with quick onboardingCompetitive salary & growth opportunitiesFriendly and supportive work cultureTwo-way cab facility (as per shift)Fixed Weekends Off for Select ProcessesSkills Required
Voice Process, Customer Support, Outbound Calls, Bpo