Key Responsibilities :
- Handle customer queries effectively via voice or chat support
- Provide timely and accurate resolutions to customer concerns
- Maintain a high level of customer satisfaction
- Demonstrate strong interpersonal and problem-solving skills
- Work collaboratively in a fast-paced, team-driven environment
Skills Required :
Excellent verbal and written communication skills in EnglishGood understanding of customer service principlesAbility to handle pressure and meet performance targetsStrong interpersonal and listening skillsSkills Required
Excellent Verbal And Written Communication Skills, Customer Service, Interpersonal Skills, Ms Office