MNC Hiring For International Voice / Blended Process

Key Responsibilities :

• Handle customer interactions through voice and non-voice (email / chat) channels
• Resolve queries efficiently while maintaining a high level of professionalism
• Ensure first contact resolution and customer satisfaction
• Document all customer interactions accurately in the system
• Collaborate with internal teams to resolve complex issues
• Adhere to process and quality standards

Candidate Profile :

Skills Required

Customer Service, International Voice Process, Chat Support, Blended Process, Email Support