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MNC Hiring For Sr QA, TL, and Ops Manager
ConfidentialGurgaon / Gurugram7 days ago
Job descriptionRelevant experience in international voice process (as per role requirement) Excellent English communication skills are mandatory Strong problem-solving and customer service abilities Must be willing to work from office Open to rotational shifts including night shifts
Key Responsibilities :
- Handle inbound and outbound calls for international customers
- Resolve queries or technical issues efficiently and professionally
- Provide accurate information while ensuring customer satisfaction
- Document all customer interactions and follow standard protocols
- Meet performance and quality benchmarks
Candidate Profile :
Skills Required
International Voice Process, Customer Support, Technical Support, Communication Skills, Problem-solving
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Sr • Gurgaon / Gurugram
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