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Wipro Hiring For International Voice Process

Wipro Hiring For International Voice Process

ConfidentialNoida
9 days ago
Job description

Key Responsibilities :

  • Handle inbound and outbound calls from international customers
  • Resolve queries efficiently while ensuring a high level of customer satisfaction
  • Maintain professionalism and adhere to quality standards during interactions
  • Accurately document customer details and interaction summaries
  • Work collaboratively with internal teams to ensure issue resolution

Candidate Profile :

  • Graduates or undergraduates with 0 to 4 years of experience in a voice process
  • Excellent English communication skills (verbal and written)
  • Strong problem-solving and interpersonal skills
  • Open to rotational shifts including night shifts
  • Must be willing to work from office

    • Skills Required

    International Voice Process, Customer Service, Outbound Calls, Customer Handling, Problem-solving

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