Key Responsibilities :
- Handle customer queries through voice and / or chat support
- Provide accurate information and timely resolution to customer issues
- Maintain a high level of professionalism and customer satisfaction
- Follow company protocols and documentation standards
- Work effectively in rotational shifts
Candidate Profile :
Must be a graduate (fresher)Excellent verbal and written English communication skillsCustomer-oriented mindset with good problem-solving abilitiesWilling to work in rotational shifts and rotational weekly offsMust be an immediate joinerComfortable working from officeSkills Required
Customer Support, Communication Skills, Voice Process, Chat Support, Written Communication