Key Responsibilities :
- Handle international voice and chat support for global customers
- Respond to queries across various domains like telecom, healthcare, retail, insurance, and technical support
- Deliver accurate information and timely resolution of issues
- Maintain professional communication and ensure customer satisfaction
- Follow process guidelines and meet quality benchmarks
Candidate Profile :
Freshers and experienced candidates can applyStrong verbal and written English communication skills requiredGood comprehension and problem-solving abilitiesComfortable working in rotational shifts including night shiftsBasic computer knowledge and typing skillsSkills Required
Customer Service, International Voice Process, Chat Support, Verbal Communication, Written Communication