International Banking Voice process

Position : Customer Support – Banking Voice Process

Location : Gurgaon

Employment Type : Full-Time | Work from Office

Experience Required : Minimum 1 year of International BPO experience

Shift : 5 Days Working | US Rotational Shifts

Week Offs : 2 Rotational Offs

Job Description :

• Handle inbound and outbound customer service calls for a leading banking process
• Address customer inquiries, provide timely resolutions, and maintain service quality
• Ensure adherence to banking protocols, compliance guidelines, and confidentiality standards
• Deliver a professional customer experience across all touchpoints

Eligibility Criteria :

Skills Required

International Bpo, Voice Process, Customer Service, Us Process