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Manager - Business Development

Manager - Business Development

ConfidentialChennai, India
11 days ago
Job description

Manager - Business Development

Job Title

Manager - Business Development

Function

Sales

Reporting to

Branch Manager

1. Purpose

Drive the Area revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners (Regional Service Providers, Consolidators, FCCs, OSCs, etc.)

2. Key Responsibilities

Responsibilities

Financial

  • . Review and monitor the Area revenue performance in terms of actual sales growth and profitability as against targeted numbers Take appropriate steps to reduce deviations, if any
  • . Evaluate profitability of all Area customers and key accounts on a periodic basis Identify issues, if any, and develop plans to meet the set profitability targets
  • . Track product-wise yields on a periodic basis Identify issues, if any, and develop plans to meet the set yield targets

Operational

  • . Manage entire sales process for the Area and drive revenues for all products (DP, International, Retail, Cargo, E-Retail) in the Area through the area sales teams
  • . Ensure adherence to Standard Operating Procedures (SOPs) by all sales teams and channel partners in the Area
  • . Implement sales and marketing plans (as per organization strategy) for driving revenues, market share and profitability of all products in the Area, in collaboration with the Branch Sales Team
  • Negotiate rates & service offers with customers as per the set purviews, in consultation with Area head on case to case basis
  • Develop & retain existing customers and achieve base targets set for the products on a monthly basis
  • Ensure enhancement in revenue in the Area through development of channel partners
  • Monitor channel partner performance, in terms of revenue generations, sales, profits, etc. generated from them on a regular basis and take corrective actions, if any
  • Ensure that the Area achieves collections as per set logic remittance and DSO target
  • Ensure updation of prospects details in saffire software package on a daily basis
  • Communicate & interact with internal & external customers on service issues
  • People

  • Provide direction, guidance and support to employees within the sales team in the Area to help them discharge their duties effectively
  • Ensure that the sales team in the Area is adequately staffed as per the manpower requirements
  • 3. Key Result Areas and Key Performance Indicators

    S.No

    Key Result Areas

    Key Performance Indicators

    1.

    Growth in Area Revenues

  • . % achievement on product-wise revenue and channel wise revenue targets in the Area (for all products)
  • . Achievement of yield targets (Yield / piece) for all products
  • 2.

    Drive Market Growth

  • . % increase in revenues from certain identified Industry Segments (e.g. Automotive, Life Sciences, etc.) / identified customers within the Area
  • 3.

    Drive enhancement in revenues via channel partners in the Area

  • . Revenue targets achieved as per plan through RSPs and other channel partners
  • 3.

    Ensure timely collections for the Area

  • . Logic Remittance target
  • . Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days)
  • 4.

    Drive Sales capability, productivity and adherence to process

  • . Adherence to Sales KPIs
  • 5.

    Ensure Effective Development of New Products

  • . Support in new Product Development and launch in Area as per plan
  • 6.

    Ensure Performance Driven Culture

  • . Adherence to Performance Management system timelines and guidelines
  • 7.

    Drive employee morale and engagement

  • . Employee Attrition (%)
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