.NET Production Support

Responsibilities :

Provide L2 / L3 application support for .NET applications, including .NET Core and .NET Framework.

Support and monitor .NET services hosted on IaaS Windows Servers and PCF (Pivotal Cloud Foundry) .

Manage and support applications on GCP Cloud (mandatory) .

Act as Site Reliability Engineer (SRE) – handle change deployments, production triaging, incident management, and RCA (Root Cause Analysis).

Perform Windows server administration and develop / support automation using PowerShell scripts .

Create, configure, and monitor Control-M jobs .

Utilize monitoring tools such as Splunk, Grafana, and ITRS for proactive production health checks.

Work with CI / CD tools (Harness, GitHub) for deployments and release automation.

Support messaging systems like IBM MQ and Kafka for service communication.

Drive operational efficiency by automating recurring manual tasks using Python or PowerShell .

Requirements :

5+ years of production support experience with strong exposure to SRE practices.

Hands-on experience in .NET Core, .NET Framework, and supporting applications in Windows-based environments.

Strong expertise in GCP Cloud services (mandatory).

3+ years of Windows Server Administration & scripting (PowerShell).

2+ years of Control-M jobs creation & monitoring.

Familiarity with monitoring tools : Splunk, Grafana, ITRS.

Knowledge of CI / CD tools : Harness, GitHub.

Exposure to messaging systems such as IBM MQ and Kafka.

Strong troubleshooting, problem-solving, and analytical skills.

Ability to automate operational tasks using Python or PowerShell scripting .