Applications Support-Production Support-L2

Applications Support - Advanced

Tech stack , Production experience , deployment , maintenance , SRDR, patching , service now , Play book , L2 support activity ,( banking telecom and healthcare ) Change management and incident handling , application level support , Splunk, Dynatrace, mainframe, IT protocols , UNIX and scripts , DM , sql quires , Network , Alerting system service now , chain sequence , IT infra management , support engineers

Production support management , L2 support , change management , incident management , certificate renewal , functional ID renewal, isolation test , SRDR, patching ( OS , DB and maintained activity in production, customer facing ,

Understand the activity, criticality , impact

Skills Required

Applications Support, Production Support, L2 Support