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Production Support Developer

Production Support Developer

ConfidentialHyderabad / Secunderabad, Telangana
6 days ago
Job description
  • Responsible for monitoring ETL jobs across multi-domain enterprise data warehouse. Ensuring data is delivered on-time and accurately. Owning resolution of any issues and ensuring proper root cause analysis is documented.
  • Diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
  • Being accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications
  • Carrying out programming and debugging duties (develop queries / reports of varying complexity, fix programmatic issues)
  • Researching, recommending and implementing changes to batch ETL jobs
  • Create operations and support-related documentation
  • Ready to work in Shifts  (24x7 support – 3 shifts)

    • Required Skills

    • 2-4 years of IT experience
    • Advanced skill in configuring and supporting software applications
    • Good knowledge in writing complex  SQL  queries
    • Experience with object-oriented language ( python  is a Plus)
    • Strong understanding of job orchestration tools like  Jenkins  and / or  Airflow , code repository tools like  Git  and / or  Bitbucket
    • Strong software development and debug / troubleshooting skills
    • Advanced ability to research, analyze and recommend improvements to the organization's use of the software applications
    • Advanced skill in creating and maintaining technical documentation

      • Nice to Have Skills :

    • Prior Production Support experience
    • Working knowledge of Spark and  AWS  technologies like  S3 ,  Lambda , and  Step Functions
    • Working knowledge of  Agile  methodologies and ticketing tools like  Jira
    • Working knowledge of incident management systems like  ServiceNow  and / or  PagerDut

      • Skills Required

      Bit Bucket, Git, Servicenow, Production Support, Agile Methodology, Python, Sql

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    Production Support • Hyderabad / Secunderabad, Telangana