AGCO is a part of the solution! Join us to make your contributionAGCO is looking to hire candidates for the position of Program Manager, AGCO Business Services Outsourcing vendor managementThe Program Manager, ABS Outsourcing Vendor Management Lead is responsible for overseeing and managing relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutions that align with the organization's global business services objectivesYour ImpactVendor Relationship ManagementManaging Vendor Relationships and SLAs : Oversee and manage relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutionsSingle Point of Contact : Liaise with vendors to provide a single point of contact for all delivery to business units (as an interface to ABS)Risk and Compliance Management : regular communication, performance reviews, and addressing any issues that ariseManaging Risk and Compliance : Define processes for risk, incident, and compliance management, and enforce compliance with regulations and policiesEnsuring Compliance : Ensure that all vendor activities comply with organizational policies and regulatory requirementsStrategic Vision and PlanningDefining Target Vision : Establish a target vision for centralized service delivery, collaborating with business-unit heads to identify processes suitable for automation or technology enablement, and determining which processes require human interventionPlanning and Monitoring Transitions : Drive the transition of outsourcingYour Experience And QualificationsMasters degree in business administration or a related field is requiredAn advanced degree or professional certification (e g, CPM) is preferredMinimum 7-10 years of experience in vendor management, procurement, or a related fieldExtensive knowledge about the outsourcing landscape requiredPrevious roles within global outsourcing providers requiredSignificant experience within a global organization, preferably in a business services organizationRelationship Management : ability to manage and correspond with multiple vendors on a regular basisInterface Management : ability to manage interface to ABS functions and outsourcing vendor & providing insights on best outsourcing partner for selective activities (in mid-term)Strategic Thinking : The ability to develop and implement strategic plans for outsourcing and vendor managementThis includes understanding the long-term goals of the organization and aligning vendor strategies accordinglyNegotiation Skills : Strong negotiation skills are essential for securing favorable terms and conditions with vendorsThis involves negotiating contracts, service level agreements (SLAs), and pricingAnalytical Skills : ability to analyze vendor performance data and make data-driven decisionsThis includes monitoring key performance indicators (KPIs) and ensuring vendors meet their contractual obligationsTechnical Knowledge : Understanding the technical aspects of the services being outsourcedThis includes knowledge of relevant technologies, processes, and industry standardsCommunication Skills : Strong communication skills are necessary to effectively convey expectations and requirements to vendorsThis includes both written and verbal communicationBusiness & Financial Acumen : Understanding the financial aspects of vendor management, including budgeting, cost analysis, and financial reportingSkills Required
Slas, CPM, Vendor Management, Procurement