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Program Manager, ABS Outsourcing vendor management

Program Manager, ABS Outsourcing vendor management

ConfidentialPune
23 days ago
Job description
  • AGCO is a part of the solution! Join us to make your contribution
  • AGCO is looking to hire candidates for the position of Program Manager, AGCO Business Services Outsourcing vendor management
  • The Program Manager, ABS Outsourcing Vendor Management Lead is responsible for overseeing and managing relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutions that align with the organization's global business services objectives
  • Your Impact
  • Vendor Relationship Management
  • Managing Vendor Relationships and SLAs : Oversee and manage relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutions
  • Single Point of Contact : Liaise with vendors to provide a single point of contact for all delivery to business units (as an interface to ABS)
  • Risk and Compliance Management : regular communication, performance reviews, and addressing any issues that arise
  • Managing Risk and Compliance : Define processes for risk, incident, and compliance management, and enforce compliance with regulations and policies
  • Ensuring Compliance : Ensure that all vendor activities comply with organizational policies and regulatory requirements
  • Strategic Vision and Planning
  • Defining Target Vision : Establish a target vision for centralized service delivery, collaborating with business-unit heads to identify processes suitable for automation or technology enablement, and determining which processes require human intervention
  • Planning and Monitoring Transitions : Drive the transition of outsourcing
  • Your Experience And Qualifications
  • Masters degree in business administration or a related field is required
  • An advanced degree or professional certification (e g, CPM) is preferred
  • Minimum 7-10 years of experience in vendor management, procurement, or a related field
  • Extensive knowledge about the outsourcing landscape required
  • Previous roles within global outsourcing providers required
  • Significant experience within a global organization, preferably in a business services organization
  • Relationship Management : ability to manage and correspond with multiple vendors on a regular basis
  • Interface Management : ability to manage interface to ABS functions and outsourcing vendor & providing insights on best outsourcing partner for selective activities (in mid-term)
  • Strategic Thinking : The ability to develop and implement strategic plans for outsourcing and vendor management
  • This includes understanding the long-term goals of the organization and aligning vendor strategies accordingly
  • Negotiation Skills : Strong negotiation skills are essential for securing favorable terms and conditions with vendors
  • This involves negotiating contracts, service level agreements (SLAs), and pricing
  • Analytical Skills : ability to analyze vendor performance data and make data-driven decisions
  • This includes monitoring key performance indicators (KPIs) and ensuring vendors meet their contractual obligations
  • Technical Knowledge : Understanding the technical aspects of the services being outsourced
  • This includes knowledge of relevant technologies, processes, and industry standards
  • Communication Skills : Strong communication skills are necessary to effectively convey expectations and requirements to vendors
  • This includes both written and verbal communication
  • Business & Financial Acumen : Understanding the financial aspects of vendor management, including budgeting, cost analysis, and financial reporting
  • Skills Required

    Slas, CPM, Vendor Management, Procurement

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