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Last updated: 9 days ago

Branch:Branch Relationship Officer - Premium Service

Axis BankPune, India

The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy.Branches play a major role in deposit mobilization from New-To-Bank... Show more

Workday Benefit Consultant

Jade GlobalPune, India

Jade Global has more than two decades of experience implementing ERP systems for mid to large enterprises across industries and domains.Our experience includes implementing Workday, Oracle EBS, Ora... Show more

Recruitment Coordinator

Niit TechnologiesPune, India

Scheduling and Coordination:**.Coordinate and schedule interviews, assessments, and other recruitment-related activities.Ensure a seamless candidate experience by managing interview logistics and p... Show more

Operation Specialist, AVP

Deutsche BankPune, India

Job Title: Operation Specialist, AVP.Strong understanding and practical experience in equity and fixed income attribution methodologies, as well as a solid grasp of attribution effects and their im... Show more

Hiring For Business Associate

WaiversPune

Urgent Hiring – Business Associate | Freshers Welcome .Looking for a career, not just a job Join our growing team!.We are hiring enthusiastic, ambitious, and career-focused individuals for the.It i... Show more

Recruitment Specialist

Credence HR ServicesPune, India

Credence HR Services is a professional HR consulting firm, providing end-to-end talent solutions across industries.We specialize in permanent hiring, leadership mandates, and innovative workforce s... Show more

Human Resource (HR) Associate Off-Campus Hiring

mhtechinPune, India

We are thrilled to announce our.Off-Campus Hiring Drive for 2025.If you are a recent graduate or final-year student passionate about people, organizational culture, and HR operations, this is your ... Show more

Zoho sales consultant

nuagecx top zoho partner in indiaPune, India

Good communication and presentation skills.Basic understanding of sales and marketing concepts.Interest in SaaS products and IT solutions.Strong willingness to learn and grow.Problem-solving and an... Show more

Customer Service - Sales - Motor Finance - Sales - Pune - Fortune Centre - CSE

Tata Mutual FundPune, India

Generate leads & business from assigned dealership as well as the open market.Maintain a healthy relationship with Dealers for sales objective.Ensuring Post Disbursal Documents (PDD) updation.RC, F... Show more

Commercial Support Specialist

TVH AmericasPune, India

Perform standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems.Maintain accurate records and follow established procedures to ... Show more

Materials Assistant

Destination HotelsPune, India

You will be responsible to provide an excellent and consistent level of administrative support to your customers.Basic knowledge in Purchasing/Receiving/Store management, Account preferable /.Basic... Show more

RCM Medical Billing Coordinator

VeradigmPune, India

Work Location - Pune (Work from office).Strong customer service skills; answering client calls; prompt return and follow up to all interactions; prompt response to requests for information, both in... Show more

Associate

WNS AssistancePune, India

NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry vertic... Show more

Administrative Assistant (Associate)

Larsen & ToubroPune, India

Larsen & Toubro (L&T) is a premier Indian multinational conglomerate (approx.EPC projects, hi-tech manufacturing, and services.As of early 2026, it is a dominant player in infrastructure, defense (... Show more

Business Development Representative

MindTicklePune

Develop deep market understanding for enhanced expertise.Identify new customer opportunities by raising awareness and generating interest in Mindtickle through various approaches, including cold-ca... Show more

Logistics Coordinator

RentoMojoPune, India

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the.Key responsibilities include vehicle dispatch planning, route optimization, order.The role a... Show more

Front Office Agent

The Ritz-Carlton Hotel Company LLCPune, India

Rooms & Guest Services Operations.Golf Course Square, Pune, Maharashtra, India, 411006 VIEW ON MAP.Process all guest check-ins by confirming reservations, assigning room, and issuing and activating... Show more

ER Specialist - Investigations, CS India - Employee Relations

Amazon FiltersPune, India

Investigate HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing ... Show more

CONSULTANT

Atos IndiaPune, India

Location Mumbai, Bangalore & Chennai.Provide Level 2/Level 3 operational support for Microsoft Windows 365 Cloud PC and Microsoft 365 environments.Strong understanding of Windows 365 Cloud PC, Micr... Show more

Service Sales Specialist, Pune

DanaherPune, India

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology.Within Danaher the work our life science businesses do saves lives-and we'r... Show more

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Branch:Branch Relationship Officer - Premium Service

Branch:Branch Relationship Officer - Premium Service

Axis BankPune, India
30+ days ago
Job description

About Branch Banking:

The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services

About the Role:

  • As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
  • They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
  • As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
  • BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
  • BROs may also be posted as teller as per organization's requirements for processing cash transactions of customers.
  • BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible

Key Responsibilities

  • Offering solutions and Cross selling Bank's retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
  • Achieve Business budgets as assigned by the organization on a monthly basis consistently.
  • Generating referrals and leads of new customers for sale of bank's products.
  • Promoting bank's products by taking part in marketing activities and customer visits outside the branch.
  • Contact existing customers for bringing in more deposits and cross selling of bank's products.
  • Timely and accurate processing of customer transactions and requests.
  • Handle customer queries and provide correct solutions to ensure there are no customer complaints.
  • Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
  • Ensure that all audit requirements of the bank are met optimum audit rating.
  • Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
  • Complete all learning activities/ trainings conducted by the bank from time to time.
  • Daily entry of interaction with customers in bank's CRM system.
  • Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time

Qualifications:

Optimal qualification for success on the job is:

  • Graduation/ Post-Graduation from a recognized institute

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

  • Knowledge of banking regulations and norms
  • Maintain a high level of knowledge of banking products and services
  • Good communication (both verbal and written) skill in both English and the local language
  • Ability to handle pressure and meet deadlines
  • Good networking and relationship building skills

#ComeAsYouAre 'We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply'


Skills Required
Refer to the Job Description