Automation Business Analyst

Job Description

About the Role :

We are seeking a highly motivated Automation Business Analyst  to join our Agentic Automation team. In this role, you will be responsible for identifying automation opportunities, gathering and analysing business requirements, and acting as the liaison between business stakeholders and RPA developers. Your work will directly contribute to improving operational efficiency, accuracy, and scalability across the organization.

Key Responsibilities :

• Work closely with business stakeholders to identify and prioritize automation opportunities.
• Conduct detailed process assessments, create Process Design Documents (PDDs), and perform cost-benefit analyses.
• Translate business requirements into functional specifications for RPA developers.
• Facilitate workshops and interviews with SMEs to gather current process details (AS-IS) and define the future automated state (TO-BE).
• Collaborate with RPA developers during solution design, development, testing, and deployment phases.
• Support the creation and execution of user acceptance testing (UAT).
• Document risks, dependencies, assumptions, and constraints.
• Ensure compliance with automation governance standards and best practices.
• Track and report automation benefits and ROI to business stakeholders.
• Bot monitoring and reporting and prepare RCA for Production Issues

Required Skills & Qualifications :

Preferred Qualifications :

Requirements

We are seeking a highly motivated Automation Business Analyst to join our Agentic Automation team. In this role, you will be responsible for identifying automation opportunities, gathering and analysing business requirements, and acting as the liaison between business stakeholders and RPA developers. Your work will directly contribute to improving operational efficiency, accuracy, and scalability across the organization.