Hotfoot - Senior Business Analyst

Roles And Responsibilities :

• Manage the team for the Delivery and also have individual contribution for complex tasks.
• Should be the escalation point for the customer and manage the customer experience.
• Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks
• Possess knowledge and be a SME in areas of Software Development Lifecycle - BA Skills and / or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings.
• Work closely with Department head and plan product roadmaps, team structuring and process improvements.
• Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective
• Identify a new requirement / feature built as a Customization or a Product Built
• To cross reference against multiple implementation and find an existing re-usable solution and / or purpose efficient solutions
• Team Management
• Project & Task Planning
• Built and groom team members for skills, knowledge and exposure
• Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS / Lending Software Solutions.
• Collaborate with stakeholders to gather and document detailed business requirements.
• Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.
• Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.
• Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.
• Support project planning activities, including budgeting, forecasting, and variance analysis.
• Perform risk analysis to identify potential obstacles and propose mitigation strategies.
• Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.
• Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder Skills :
• 7+ Years
• Team Building & Training
• Project / Sprint Planning and Resource Allocation
• Project Management Tools - Jira / Zoho Projects
• Agile Processes
• Excellent communication both verbal / written
• Customer Relationship Management
• Technical Knowledge - Basic knowledge on components of Software-Hardware-Network Integrations knowhow
• Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma

(ref : hirist.tech)