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Sr. Manager - Business Development

Sr. Manager - Business Development

ConfidentialNoida, India
8 days ago
Job description

Role Overview

We're seeking a dynamic and result-oriented Growth Manager to lead the overall growth and business development for Metal Mandi . The ideal candidate will drive new business acquisition, customer engagement, and regional market expansion , while managing marketing initiatives, lead generation, and customer support functions. The role requires a blend of strategic thinking, analytical skills, and hands-on execution.

Key Responsibilities

Business Development & Revenue Growth

  • Drive new business acquisition and ensure consistent revenue growth.
  • Manage and expand the regional business development teams to penetrate new markets.
  • Build strong client relationships and strategic partnerships to enhance Metal Mandi's market footprint.

Integrated Marketing & Campaign Management

  • Collaborate with the marketing team to design, execute, and monitor high-impact marketing campaigns across Meta, Google UAC, programmatic, and other ad networks.
  • Strategically allocate and manage marketing budgets with a strict focus on ROI, ROAS, and customer quality.
  • Partner with design and creative teams to develop and test high-performing ad creatives.
  • Ensure campaign execution aligns with business objectives, driving both acquisition and retention.
  • Customer Support & Lead Generation

  • Lead and manage the customer support and lead generation teams to enhance customer satisfaction and conversion.
  • Implement effective processes for handling customer queries, feedback, and escalations.
  • Funnel & Metrics Ownership

  • Own and optimize the end-to-end growth funnel : acquisition → activation → retention → monetization.
  • Track, analyze, and improve KPIs such as CAC, LTV, ARPU, retention, and cohort performance.
  • Attribution & Analytics

  • Maintain robust attribution frameworks using tools like AppsFlyer or Adjust.
  • Conduct detailed cohort analyses and identify growth opportunities while reducing churn.
  • Cross-functional Collaboration

  • Work closely with product and operations teams to align growth strategies with business priorities.
  • Provide data-driven insights to influence the product roadmap and enhance customer lifetime value.
  • Reporting & Strategy

  • Deliver weekly and monthly performance reports with actionable insights.
  • Stay updated on competition and market trends to identify new channels and tactics for acquisition.
  • Experience

    Required Qualifications

  • 5–8 years of experience in growth, business development, or performance marketing within a B2C, B2B marketplace, or industrial / commodities environment.
  • Prior experience in managing customer support, lead generation, and regional sales teams is highly preferred.
  • Technical Skills

  • Strong grasp of user acquisition funnels and metrics (CAC, ROAS, LTV, ARPU, Retention).
  • Proficiency in ad platforms (Meta Ads, Google UAC, YouTube, DV360, etc.), Excel, attribution tools (AppsFlyer, Adjust), and BI tools.
  • Leadership & Strategic Acumen

  • Proven ability to lead cross-functional teams including business development, marketing, and customer support.
  • Strong decision-making, negotiation, and problem-solving skills.
  • Track record of delivering measurable growth through data-driven strategies.
  • Show more

    Show less

    Skills Required

    Bi Tools, CAC, Youtube, Retention, Dv360, Excel

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    Sr Manager • Noida, India

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