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Business Head

Business Head

ConfidentialGurugram, Gurgaon / Gurugram, India
8 days ago
Job description

Role : Business Head (Regional Director) / City Head

As a regional leader, you will take full ownership of workspace design and build projects—from pitch to delivery. This includes driving profitability, managing stakeholders, leading cross-functional teams, and ensuring every project delivers both client satisfaction and business value. You will serve as a strategic leader, aligning business development, design, project execution, and client experience around the mission of creating people-centric, high-performance work environments.

This role blends strategic leadership, P&L responsibility, and execution excellence, with a strong emphasis on client-centric outcomes and team empowerment.

Budget - 80 Lakhs per annum

Key Responsibilities

Business Leadership & Strategy

  • Own and drive the overall P&L, ensuring profitability, cost control, and resource optimization across projects.
  • Define and execute a strategic roadmap to win and successfully execute more business within the region or city.
  • Build a culture of performance, accountability, and innovation within cross-functional teams.
  • Identify growth opportunities, both in existing accounts and new partnerships.

Client Engagement & Brand Representation

  • Build and nurture strong relationships with clients throughout the project lifecycle and beyond.
  • Translate client vision into actionable solutions, ensuring continuous value delivery.
  • Champion the company's brand and values, converting satisfied clients into long-term partners.
  • Oversee post-project engagement, feedback gathering, and success case documentation.

    • Pitch-to-Win Ownership

  • Collaborate with Business Development to co-lead and refine value-based pitches.
  • Validate design strategies and commercial proposals to maximize win probability.
  • Ensure timely delivery and quality of pitch-related documents, including presentations, cost sheets, and design narratives.
  • Plan for and mitigate risks associated with pitch failures or project gaps.

    • Project Execution Oversight

  • Ensure alignment between client KPIs and internal delivery mechanisms.
  • Conduct regular project reviews with Design, Project Management, and Costing teams.
  • Monitor cash flow, execution timelines, and on-site adherence to design intent.
  • Implement proactive risk management strategies across financial, operational, and client satisfaction metrics.

    • Cross-Functional Leadership

  • Guide, mentor, and align multidisciplinary teams across design, costing, BD, PM, and support functions.
  • Facilitate collaboration, clear communication, and problem-solving across stakeholders.
  • Ensure every team member delivers against client goals and quality standards.
  • Attract and retain the best talent.

    • Team Development

  • Mentor and develop high-performing teams, encouraging collaboration and professional growth.
  • Foster a supportive environment that promotes creativity, knowledge sharing, and skill development.
  • Recruit and retain top talent to build a team capable of delivering exceptional design solutions.

    • What We Expect

  • Bachelor's in Architecture / Civil Engineering; Postgraduate in Project / Construction Management (NICMAR, RICS, or similar) or MBA preferred.
  • 12–18 years of experience in workspace design, project management, or client engagement.
  • Strong financial acumen and proven P&L management.
  • Excellent interpersonal and negotiation skills with a customer-first mindset.
  • Strategic thinker with execution focus and high adaptability.
  • Leadership experience in managing large, cross-functional teams.

    • Success Metrics

  • Financial : Deliver projects meeting or exceeding targeted profit margins.
  • Client Success : Achieve high NPS, repeat business, and strong client feedback.
  • Project Delivery : Ensure timely and budget-compliant project completions.
  • Win Ratio : Convert a high percentage of pitches into active projects.
  • Team Leadership : Build and retain engaged, high-performing teams.
  • Risk Management : Proactively resolve issues and minimize escalations.
  • Brand Advocacy : Generate strong client testimonials and referrals.

    • What We Offer

  • Engaging work culture with freedom and responsibility.
  • Innovative environment encouraging creativity in all aspects of the business.
  • Strong career growth, learning opportunities, and inspiring projects.
  • A collaborative and supportive team culture that values your strengths and expertise.

    • Note : This job description is a general outline of responsibilities and requirements for a Corporate Interior Fit-Out Specialist leadership role. Actual scope may vary depending on client and project requirements.

    We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

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    Skills Required

    Financial Acumen, Project Management, Client Engagement

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    Head • Gurugram, Gurgaon / Gurugram, India

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