Principal Consultant-Salesforce FSL DevOps

Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant-Salesforce- DevOps

A Salesforce Field Service Lightning (FSL) Dev Ops role focuses on ensuring the smooth deployment, operation, and maintenance of FSL solutions. Here are some key responsibilities and qualifications for this role

Responsibilities

• . Proficiency in Salesforce DX for managing and deploying Salesforce applications
• . Understanding of Apex programming and Visualforce for custom development
• . Strong with Salesforce Command Line Interface (CLI) for automation and scripting
• . Good knowledge of Salesforce Metadata API for deploying and managing metadata
• . Experience with version control - with Azure, specifically for managing Salesforce code and metadata
• . Skills in managing different Salesforce environments (e.g., sandboxes, production) and understanding of change sets and deployment processes
• . Understanding of security best practices within the Salesforce ecosystem
• . Experience with integration tools like MuleSoft or Salesforce Connect
• . Knowledge of the Salesforce platform, which prevents them from leveraging Salesforce platform services for deployment, versioning, code scanning, and other essential functionalities.
• . Develop, implement, and maintain continuous integration, continuous delivery, and test-driven development processes in a high volume, mission-critical environment using Azure DevOps (ADO)
• . Building, maintaining and upgrading the deployment platforms as well as system infrastructure with Infrastructure-as-Code using Terraform or ARM templets or PowerShell is a must
• . Experience with Automated Build Testing, Pipeline Templates, Git Repositories and PowerShell are required
• . Design & build messaging & event-driven architectures to support large-scale programs / projects
• . Utilize your expertise in Java EE, APIs, .Net, Cloud Platforms Programming, SQL server, Automation, and DevOps to deliver high-quality solutions for our clients.
• . Understanding of Microsoft systems and the ability to perform end-to-end automation with tools such as Terraform, Azure Automation, Azure CLI, Azure biceps, Ansible, and PowerShell
• . Troubleshoot and resolve complex technical issues, applying strong analytical skills and in-depth knowledge of the software development lifecycle.
• . Stay up-to-date with cutting-edge technologies and trends, applying this knowledge to influence the adoption of new technologies within the organization.
• . Collaborate with cross-functional teams to ensure the successful delivery of projects, driving innovation and efficient use of resources.
• . Act as a technical coach, sharing your expertise in Agile methodologies and cultivating a culture of continuous improvement.

Qualifications

Minimum qualifications we seek in you!

Preferred qualifications

Why join Genpact

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job

applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.