Role Summary :
We are seeking a Salesforce FSL Developer to deliver hands-on configuration, development, and optimization of Field Service Lightning (FSL) solutions. The ideal candidate will translate functional requirements into scalable Salesforce implementations, ensuring service operations run seamlessly.
Key Responsibilities :
- Configure and customize Field Service Lightning (FSL) components, including Work Orders, Service Appointments, and Service Resources.
- Develop Apex classes, triggers, and batch processes to extend Salesforce functionality.
- Implement automation using Flows, Process Builder, and Workflow Rules to streamline operational processes.
- Write efficient SOQL / SOSL queries and integrate REST APIs to retrieve or update Salesforce data.
- Support integration with ERP or third-party systems under senior guidance.
- Collaborate with QA and business analysts to validate functionality.
- Maintain technical documentation and follow Salesforce release management practices.
Required Skills :
Strong hands-on experience in Salesforce FSL and Service Cloud.Proficiency in Apex, SOQL / SOSL, REST API, and asynchronous Apex.Knowledge of Salesforce security model, roles, profiles, and permission sets.Experience with declarative automation tools like Flows and Process Builder.Preferred Skills :
Basic exposure to ERP integration or middleware.Familiarity with Lightning Web Components (LWC) development.Experience in Agile / Scrum environments.(ref : hirist.tech)