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Senior Consultant - Salesforce Platform
Senior Consultant - Salesforce PlatformPanache Solutions • Delhi, IN
Senior Consultant - Salesforce Platform

Senior Consultant - Salesforce Platform

Panache Solutions • Delhi, IN
30+ days ago
Job type
  • Remote
Job description

Location : Remote (U.S. client)

Job Description :

A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.

Key Responsibilities :

  • Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms
  • Work with development team members to craft innovative and potentially complex, cutting-edge solutions to address functional gaps
  • Serve as a mentor and advisor to other consultant team members
  • Provide insights and recommendations to company leadership
  • Coordinate and communicate with external, client resources effectively and professionally
  • Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes
  • Understand data requirements and coordinate with data analysts for any data needs
  • Work in tandem with project managers and development teams to ensure on-time, on-budget work products

Key Skills Required :

  • Salesforce CRM Administration & Configuration - user management, security, workflows, validation rules, process builder, flows
  • Salesforce CRM Implementation - end-to-end setup, customization, and deployment of Salesforce solutions
  • Salesforce Data Management - data migration, cleansing, deduplication, reporting, dashboards
  • Business Analysis (CRM Focused) - requirements gathering, user stories, process mapping, gap analysis, documentation
  • Salesforce Solution Design - building scalable, CRM-native solutions for sales, service, and nonprofit clouds
  • CRM Integrations - experience with Salesforce AppExchange apps and external system integrations (REST / SOAP APIs, middleware)
  • AMS / CRM Platforms - NetForum, Personify, Aptify, Impexium, MS Dynamics, Fonteva, Nimble AMS
  • Stakeholder & Client Engagement - workshops, requirement elicitation, UAT facilitation
  • Agile / Scrum Delivery - working in cross-functional teams to deliver Salesforce CRM projects on time
  • Mentorship & Leadership - guiding junior consultants on Salesforce CRM best practices
  • Preferred Candidate Profile :

  • At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
  • At least 3+ years of business analysis experience for technology or technology services implementation projects
  • At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
  • Demonstrated successful solution crafting
  • Salesforce implementation or administration experience
  • (ref : hirist.tech)

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