Location : Remote (U.S. client)
Job Description :
A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.
Key Responsibilities :
- Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms
- Work with development team members to craft innovative and potentially complex, cutting-edge solutions to address functional gaps
- Serve as a mentor and advisor to other consultant team members
- Provide insights and recommendations to company leadership
- Coordinate and communicate with external, client resources effectively and professionally
- Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes
- Understand data requirements and coordinate with data analysts for any data needs
- Work in tandem with project managers and development teams to ensure on-time, on-budget work products
Key Skills Required :
Salesforce CRM Administration & Configuration - user management, security, workflows, validation rules, process builder, flowsSalesforce CRM Implementation - end-to-end setup, customization, and deployment of Salesforce solutionsSalesforce Data Management - data migration, cleansing, deduplication, reporting, dashboardsBusiness Analysis (CRM Focused) - requirements gathering, user stories, process mapping, gap analysis, documentationSalesforce Solution Design - building scalable, CRM-native solutions for sales, service, and nonprofit cloudsCRM Integrations - experience with Salesforce AppExchange apps and external system integrations (REST / SOAP APIs, middleware)AMS / CRM Platforms - NetForum, Personify, Aptify, Impexium, MS Dynamics, Fonteva, Nimble AMSStakeholder & Client Engagement - workshops, requirement elicitation, UAT facilitationAgile / Scrum Delivery - working in cross-functional teams to deliver Salesforce CRM projects on timeMentorship & Leadership - guiding junior consultants on Salesforce CRM best practicesPreferred Candidate Profile :
At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)At least 3+ years of business analysis experience for technology or technology services implementation projectsAt least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologiesDemonstrated successful solution craftingSalesforce implementation or administration experience(ref : hirist.tech)