Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary : As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall improvement of service delivery. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on quality and user satisfaction. Roles & Responsibilities : - Expected to perform independently and become an SME. - Required active participation / contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Provide training and guidance to junior team members on troubleshooting techniques and system functionalities. Professional & Technical Skills : - Must To Have Skills : Proficiency in Electronic Medical Records (EMR). - Strong analytical skills to diagnose and resolve software issues. - Experience with system integration and data migration processes. - Familiarity with database management and query languages. - Ability to document processes and create user manuals for system functionalities. Additional Information : - The candidate should have minimum 3 years of experience in Electronic Medical Records (EMR). - This position is based at our Gurugram office. - A 15 years full time education is required.15 years full time education
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Application Support Engineer • gurugram, India