Account Manager - SMB Sales

HackerEarth is an AI-powered developer assessment software that helps companies accurately measure a developer’s skills through online coding tests.

It takes a skill-based approach to assessment, allowing companies to automatically generate standardized tests based on various skills and then accurately measure the developer’s performance on those skills.

We proudly serve 1000+ customers across the globe with many of the fortune 1000 names in the list like Google, Walmart, Amazon, Barclays, GE, Siemens etc.

We have assessed more than 2 million candidates, support 41 different programming languages, provide 8 different types of assessment techniques and enable assessments across 100+ different skills.

HackerEarth also has a community version of the product that is used by developers across the globe, to assess their coding skills, become better at it and measure their true potential.

They do it by solving coding challenges across different topics / skills and by participating in online competitions / hackathons.

We have a thriving community of 6 million+ developers.

Location : Bangalore Work Mode : Hybrid We are looking for a dynamic  Account Manager – SMB Sales  who will be responsible for nurturing and growing our Small and Medium Business (SMB) customer base.

You’ll act as a strategic advisor, ensuring our clients derive maximum value from HackerEarth’s platform while identifying opportunities to expand our footprint across these accounts.

Key Responsibilities Client Relationship Management : Build and maintain strong, long-term relationships with SMB clients; act as a trusted advisor.

Sales Growth & Retention : Own revenue targets for your accounts by upselling and cross-selling HackerEarth solutions.

Consultative Selling : Understand client business goals and challenges, and position HackerEarth’s products to solve their hiring needs.

Product Demos & Training : Conduct platform walkthroughs and training sessions for stakeholders.

Renewals & Churn Management : Drive renewal conversations proactively and manage churn risk with timely interventions.

Feedback Loop : Act as the voice of the customer to internal teams – product, engineering, and support.

Pipeline Management : Maintain updated records of account activity and forecasts in CRM (e.g., Salesforce / HubSpot).

What We're Looking For 2–4 years of experience in B2B sales or account management (preferably in SaaS / startup environments).

Strong interpersonal skills with a consultative approach to sales.

Ability to manage multiple client accounts with attention to detail.

Strong communication and negotiation skills.

Experience in managing SMB or mid-market customers is a plus.

Proficiency in using CRM tools and sales engagement platforms.

Passion for tech, talent, and transforming the hiring landscape.

Nice-to-Have Skills Experience in HRTech or working with recruitment / TA teams.

Prior exposure to selling developer-focused tools or platforms.

Ability to work in a fast-paced, high-growth environment.

Why Join Us?

Work with a passionate team solving real problems in tech hiring.

Flexible work environment and a culture that values ownership.

Opportunity to work with global clients and cutting-edge technologies.

Competitive salary + performance-linked incentives.

Perks & Benefits Health insurance coverage Performance bonuses and rewards Access to HackerEarth’s premium developer community Powered by JazzHR