No longer accepting applications
Senior IT Support Specialist
CosmoTraceHyderabad, Republic Of India, IN5 days ago
Job descriptionStrong understanding of Windows OS (10 / 11) and basic working knowledge of Mac OS . Proven troubleshooting and problem-solving skills. Experience with Microsoft Endpoint Management (Intune) or similar endpoint administration platforms. Familiarity with networking fundamentals , VPNs, and IT security best practices. Excellent written and verbal communication skills. Ability to manage time effectively and work well independently or as part of a team. Bachelor’s degree in Computer Science, Information Technology, or a related field (or currently pursuing). Experience with cloud platforms such as Azure, AWS, or Google Cloud . Exposure to ITSM or ticketing tools such as ServiceNow, Jira, or Freshservice . Relevant certifications : MCSA, MCSE, or Intune Administrator Associate . Experience supporting distributed or hybrid work environments. Immediate joiners preferred. A dynamic and fast-paced environment within a growing global organization. Exposure to modern IT systems and cloud technologies. Opportunities for professional growth in system administration and security . A supportive and collaborative team culture that encourages learning and innovation.
About CosmoTrace
CosmoTrace is a global consulting and technology company specializing in pharmaceutical serialization, traceability, and compliance solutions . Headquartered in the UK with operations in the USA, India and UAE. CosmoTrace partners with leading pharma companies, CMOs, and distributors worldwide to deliver compliant, scalable, and efficient serialization solutions.
We pride ourselves on combining deep domain expertise with innovative technology to help clients achieve end-to-end product visibility, supply chain integrity, and regulatory readiness .
About the Role
We are seeking a motivated and skilled IT Support & Systems Administrator to join our growing IT team in Hyderabad
This individual will play a key role in maintaining our IT infrastructure, supporting global operations, and ensuring secure and seamless system performance across all endpoints. The ideal candidate will be proactive, solutions-oriented, and comfortable working in both independent and collaborative environments.
Key Responsibilities
- Manage and resolve IT support tickets promptly through our ticketing system, covering hardware, software, and network issues across Windows and Mac environments.
- Provide installation, troubleshooting, and maintenance support for Windows 10 / 11 and basic Mac OS configurations.
- Administer and secure endpoints using Microsoft Endpoint Manager (Intune) — ensuring compliance with organizational security policies.
- Perform routine patching, updates, and vulnerability assessments to maintain a secure and compliant IT environment.
- Support configuration, provisioning, and monitoring of user devices and accounts.
- Collaborate with internal teams to optimize system performance, security, and user experience.
- Document technical processes, configurations, and troubleshooting steps for knowledge sharing.
- Stay current with new tools, emerging technologies, and best practices in IT infrastructure and endpoint management.
Required Skills & Qualifications
Good-to-Have Skills
What We Offer
Create a job alert for this search
It Support Specialist • Hyderabad, Republic Of India, IN
Related jobs
- Promoted
Senior IT Specialist - Microsoft 365 Administration
CliqHRHyderabad Description : We are seeking an experienced and strategic Senior IT Specialist to lead our IT operations and drive digital transformation.This rol...Show moreLast updated: 6 days ago
- Promoted
Senior Administrator - It & Network
Skyroot AerospaceHyderabad, Republic Of India, IN This role involves overseeing systems, networks, and especially firewall configurations and network security protocols to ensure optimal performance and protection against cyber threats.Infrastruct...Show moreLast updated: 5 days ago
- Promoted
IT Specialist (Paid Consultancy Opportunity)
RONIN StudiesHyderabad, IN RONIN International is an independent B2B market research company specialising in business, healthcare and tech studies.We are part of the Rippleffect Group (formerly Fat Media Group) and are Compa...Show moreLast updated: 27 days ago
- Promoted
Senior Administrator - IT & Network
Skyroot Aerospacehyderabad, telangana, in This role involves overseeing systems, networks, and especially firewall configurations and network security protocols to ensure optimal performance and protection against cyber threats.Infrastruct...Show moreLast updated: 5 days ago
- Promoted
IT Support Specialist L2
ConfidentialHyderabad / Secunderabad, Telangana Bachelors Graduate in any stream.Minimum 2+ years of IT industry experience.VOIP administration experience.Experience troubleshooting Chrome OS.
An understanding of A / V concepts and functionality.Ex...Show moreLast updated: 30+ days ago
- Promoted
IT Application Specialist (MoveIT)
Synechronhyderabad, telangana, in MoveIT and Managed File Transfer (MFT).Immediate joiner or can join in 30 Days.We are seeking a highly skilled.Application Configuration Specialist.
Managed File Transfer (MFT) solutions, particular...Show moreLast updated: 5 days ago
- Promoted
IT Applications Specialist II
ConfidentialHyderabad / Secunderabad, Telangana, India The IT Application Specialist will play a critical role in ensuring seamless integration of various systems within our organization.
This position focuses on integrating EDI (Electronic Data Interch...Show moreLast updated: 9 days ago
- Promoted
- New!
Providex System Support Specialist
XFactor Talentsecunderabad, telangana, in Job Description : Providex Support Specialist.The Providex Support Specialist ensures the smooth operation of legacy applications built on the Providex or PxPlus platform.
They provide technical supp...Show moreLast updated: 12 hours ago
- Promoted
IT Support Specialist
ConfidentialHyderabad / Secunderabad, Telangana Provide technical support to internal teams and resolve IT issues promptly.Install, configure, and maintain hardware and software systems.
Monitor and maintain system performance and security.Strong...Show moreLast updated: 30+ days ago
- Promoted
- New!
IT Support & Solutions Engineer
askari infotechHyderabad, Republic Of India, IN Askari Infotech has been a trusted name in IT Products & Services for 24 years, continuously expanding to provide quality services and solutions to a broad customer base.
We offer a diverse range of...Show moreLast updated: 14 hours ago
- Promoted
IT Support Analyst
ConfidentialHyderabad / Secunderabad, Telangana, India Perform analysis, diagnosis, and resolution of complex computer problems, and provide best-in-class customer support for end-users.
Recommend and implement corrective solutions for end-users in pers...Show moreLast updated: 30+ days ago
- Promoted
Information Technology Support Specialist
ALTEN Indiasecunderabad, telangana, in Act as the first point of contact for all IT-related queries and issues via phone, email, chat, and ticketing system.Provide remote support for business-critical applications, including troubleshoo...Show moreLast updated: 5 days ago
- Promoted
ProcessQ - Senior Sales Specialist - US IT Services
PROCESSQ INDIA LLPHyderabad, India About the Role : We are looking for a seasoned Senior Sales Specialist to join our team in Hyderabad and lead our US IT Services sales efforts.
This full-time, on-site role invol...Show moreLast updated: 30+ days ago
- Promoted
IT Solutions Senior Consultant
ConfidentialHyderabad / Secunderabad, Telangana, India Install, configure, and maintain VMware vSphere environments (ESXi hosts, vCenter Server).Manage virtual machines (VMs), templates, and clones.
Monitor performance, troubleshoot issues, and optimize...Show moreLast updated: 9 days ago
- Promoted
IT Support Specialist - End User Support (Hyderabad)
ConfidentialHyderabad / Secunderabad, Telangana, India IT Support Specialist - End User Support (Hyderabad)0.Provide technical support to end users for software, hardware, and network-related technical issues locally at Hyderabad Office.Install, config...Show moreLast updated: 9 days ago
- Promoted
User Support Specialist
Insight GlobalHyderabad, Republic Of India, IN User Support & Customer Service.Demonstrated ability to explain complex technical concepts to non-technical audiences.Strong customer service orientation with patience and empathy.Experience triagi...Show moreLast updated: 1 day ago
- Promoted
IT Support Engineer
ConfidentialHyderabad / Secunderabad, Telangana Reporting to the Service Desk Manager, the IT Support Engineer will assist with day to day help desk operations including resolving support requests, imaging workstations, and provisioning and trai...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager - IT
ConfidentialHyderabad / Secunderabad, Telangana, India Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobi...Show moreLast updated: 9 days ago