Job Description
- We are looking for dynamic professionals who can make inbound / outbound calls to solve Customer queries & complaints.
- Candidate should be a graduate and willing to work in rotational Shift.
- Handle customer complaints provide appropriate solutions and alternatives within time limits.
- Provide accurate, valid & complete information by using the right methods / tools.
- Identify and assess customer needs to achieve customer satisfaction.
Required Candidate profile :
Candidate with call center experience preferable but Freshers can also apply.Candidate must have good communication in Telugu with Manageable EnglishHandling calls / queries / requests pertaining to product and service for inbound / Outbound calls effectively.Skills Required
Tele Sales, Market Research, Lead Generation, Negotiation Skills, crm software, Product Knowledge, Customer Engagement