Telesales Executive

Job Overview :

A Telemarketing Executive is responsible for initiating sales calls to potential customers, conducting follow-ups, and promoting products or services. The role involves working with a target audience to generate leads, convert them into sales, and provide customer support when needed. The Telemarketing Executive must be able to effectively communicate over the phone, maintain a positive attitude, and meet sales targets.

Key Responsibilities :

• Sales Calls : Initiate outbound calls to potential customers to sell products or services, following scripts and strategies provided by the company.
• Lead Generation : Identify and qualify leads, gathering relevant information to pass to the sales team or close deals directly.
• Customer Engagement : Build rapport with potential customers, answer inquiries, and provide detailed information about products or services.
• Follow-ups : Call back leads or prospects to follow up on previous interactions, ensuring that all customer questions are answered and concerns addressed.
• Maintain Records : Keep accurate records of calls, sales, customer feedback, and lead status using CRM software or other tracking tools.
• Upselling / Cross-selling : Identify opportunities to upsell or cross-sell additional products or services to customers.
• Customer Feedback : Gather feedback from customers and relay it to the relevant department for product improvements or service optimization.
• Compliance and Quality Assurance : Ensure that all sales practices follow company policies and industry regulations.

Work Location : T.Nagar, Chennai

Education

Bachelor of Interdisciplinary Studies, Master of Library & Information Science (MLIS), Doctor of Optometry, Masters in Arts (M.A), Bachelor Of Computer Application (B.C.A), Master of Commerce (M.Com), Bachelor Of Pharmacy (B.Pharm), MBBS, Master of Health Science (MHSc), Master of Divinity, Master OF Business Administration (M.B.A), Master in Landscape Architecture, Masters in Technology (M.Tech / M.E), Doctor of Chiropractic (DC), Bachelor of Applied Science (BAS), Master of Liberal Arts (MLA / ALM), Doctor of Psychology (Psy. D. / D. Psych.), Doctor of Science (DSc / ScD), Master of Public Health (MPH), Bachelor in Hotel Management (B.H.M), Bachelor Of Technology (B.Tech / B.E), Master in Computer Application (M.C.A), Bachelor of Science (B.Sc), Doctor of Audiology (AuD), Masters in Communications Disorders (MCD), Doctor of Musical Arts (DMA), Doctor of Education, Bachelor of Business Administration (B.B.A), Doctor of Dental Surgery / Medicine (DDS / DMD), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Health Science, Bachelor of Arts (B.A), Master of Music (MM / MMus), Bachelor of Social Work (B.S.W), Bachelor of Music, Master of Pharmacy (M.Pharm), Master of Social Work (M.S.W), Doctor of Medicine (M.D / M.S), Doctor of Nursing Practice (DNP), Bachelors of Law (B.L / L.L.B), Bachelor of Commerce (B.Com), Bachelor of Music Education (B.M.E.), Master of Health Administration (MHA), Master of Natural Resources (MNR), Doctor of Business Administration (DBA), Doctor of Pharmacy (PharmD), Master of Planning (M.Plan), Bachelor of Liberal Arts (BLA / ALB), Master of Law (M.L / L.L.M), Doctor of Ministry, Doctor of Public Health (DrPH), Master of Real Estate Development, Masters of Architecture (M.Arch), Master of Public Administration (MPA), Doctor of Physical Therapy, Bachelor of Dental Surgery (B.D.S), Master of Technical & Professional Communication, Bachelor of Ayurvedic Medicine and Surgery (BAMS), Doctor of Jurisprudence, Master of Professional Accountancy (MPA), Doctor of Veterinary Medicine (DVM), Bachelor of Education (B.Ed), Bachelor of Architecture (B.Arch), Master of Accounting, Master of Library Science, Bachelor in General Studies (BGS), Master of Education (M.Ed), Master of Fine Arts (MFA), Master of Tax Accounting

Skills Required

Tele Sales, Sales, B2C Sales, B2b Sales, Institutional Sales, Electronic Sales, smart board