Job description
- We are looking for dynamic professionals who can make inbound / outbound calls to solve Customer queries & complaints.
- Candidate should be a graduate and willing to work in rotational Shift.
- Handle customer complaints provide appropriate solutions and alternatives within time limits.
- Provide accurate, valid & complete information by using the right methods / tools.
- Identify and assess customer needs to achieve customer satisfaction.
Required Candidate profile :
Candidate with call center experience preferable but Freshers can also apply.Candidate must have good command in English and Hindi.Handling calls / queries / requests pertaining to product and service for inbound / Outbound calls effectively.Immediate joiners are preferred.Skills Required
Voice Process, Customer Support, Telecalling, Inbound