Senior Application Support Engineer

About the Job :

Job Title : Senior Application Support Engineer (Billing Applications)

Skills : IBM Informix 4GL, Java, Jasper, C#, VB.NET , Shell Scripting, Troubleshooting, Billing Applications

Experience Required : 6+ Years

Location : Remote

Notice Period : Immediate to 15 Days Preferred

Job Description

We are looking for a Senior Application Support Engineer with strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written in IBM Informix 4GL, Java, Jasper, C#, and VB.NET . The candidate must be able to work on ServiceNow tickets, handle troubleshooting, and ensure smooth execution of build and run activities.

This role may also require 12-hour standby shifts during weekends or 8-hour shifts aligned to EU hours .

Key Responsibilities :

• Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications.
• Work on ServiceNow tickets – incident, request, and change management.
• Troubleshoot and resolve application issues in a timely manner.
• Write and optimize code in IBM Informix 4GL, Java, C#, VB.NET , and Shell scripting .
• Ensure smooth execution of build and run activities.
• Provide support for billing-related processes and systems.
• Participate in on-call standby support on weekends or EU business hours as required.

Must-Have Skills :

Qualification & Certification :

About InfoBeans

InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI / ML, UX, automation, and digital transformation services.

At InfoBeans, we live by our core purpose of “Creating WOW!” —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.

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