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Lead Customer Success
ConfidentialGurgaon / Gurugram18 days ago
Job descriptionCollaborate with sales to close opportunities and deepen engagement Understand customer industry domains and evolving trends Navigate conversations to bridge business and technology needs Maintain account health through consultative relationship management
Key Deliverables
- Increase RMS through upselling, cross-selling, and churn management
- Manage customer lifecycle across Data, Voice, and Cloud portfolios
- Identify customer needs and align solutions based on infra and growth plans
- Provide competition insights and support product penetration strategy
Role Responsibilities
Skills Required
Service Management, Cloud, Relationship Management
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Customer Lead • Gurgaon / Gurugram
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