Associate - Customer Success

You should apply if you have :

• A minimum of 1 year of experience in a similar role, preferably in E-Commerce or D2C companies.
• Excellent verbal and written English communication skills.
• Strong problem-solving abilities with active listening skills.
• The ability to handle customer interactions professionally across calls, chats, and emails.
• A customer-first approach to resolving complaints and escalations.
• Familiarity with Google Suite and proficiency in maintaining accurate records.
• The ability to multitask, work well in a team, and adapt to fast-paced environments.
• A positive attitude and the ability to work under pressure while meeting targets.

You should not apply if you :

Skills Required :

What will you do

Work Experience :

Working days : Monday - Saturday

Location : B-289, Okhla Phase I, Industrial Area, Delhi (Work From Office)

Perks :

Why Nutrabay :

We believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life's best work. As a part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing and tech startup that's revolutionizing the health industry.

Working with Nutrabay can be fun, and a place of a unique growth opportunity. Here you will learn how to maximize the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across

roles and departments. You will feel appreciated and valued for the work you delivered. We are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voices and ask for their opinions on important business issues.

About Nutrabay :

Nutrabay is one of the largest health & nutrition store in India. We are a business with lakhs of customers that trust us. Our vision is to keep growing, having a sustainable business model and continue to be the market leader in this segment by launching many innovative products.

Funding :

We raised $5 Million in a Series A funding round.

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Skills Required

Interpersonal Skills, google suite , Active Listening, Multitasking, Teamwork, Customer Service, Problem-solving