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Lead ServiceNow Developer - ITSM Module
FUSION SOFTWARE SOLUTIONS INDIA PRIVATE LIMITEDHyderabad30+ days ago
Job description7+ years in ServiceNow / ITSM development roles Strong scripting and integration background (JavaScript, REST, SOAP, IntegrationHub) Experience with GRC modules and framework mapping Hands-on Service Portal development experience Excellent communication and collaboration skills Ability to work independently and lead small technical teams Familiarity with Now Assist features ServiceNow certifications (e.g., CSA, CIS-GRC) Experience with Agile or Scrum-based delivery models
Job Description :
Key Responsibilities :
- Mentor and support junior team members through knowledge-sharing and code reviews
- Design and implement ServiceNow solutions, including custom apps, workflows, and UI components
- Drive scripting and integrations using Glide, JavaScript, and APIs (REST, SOAP)
- Participate in GRC implementation initiatives (12 projects)
- Configure and support GRC modules : Risk, Policy, Audit, and Compliance
- Map regulatory frameworks such as NIST, ISO 27001, and COBIT to ServiceNow GRC architecture
- Build and maintain custom Service Portal components (Widgets, Pages, Themes) using SCSS and AngularJS
- Deliver ITSM and CMDB solutions involving process design, data modeling, and integrations
- Leverage Now Assist and Virtual Agent capabilities to enhance end-user experience
Required Skills :
Nice to Have :
(ref : hirist.tech)
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Servicenow Developer • Hyderabad
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