Application Support Analyst - Salesforce

About You

• You re a fit for the role if your background includes :
• Bachelor s degree or equivalent required; Computer Science or related technical degree preferred.
• 3+ Years of experience in software development and / or technology infrastructure and operations.
• Fluent in speaking and writing English.
• Experience in supporting applications built on modern application architecture and cloud infrastructure, Salesforce - sales cloud and service cloud, Data Security Knowledge, Copado, Certinia , Javascript frameworks and Libraries, HTML / CSS / JS, Node.JS, TypeScript, jQuery, Docker, AWS / Azure DevOps, Git, Git Hub . Integration knowledge high desired.
• Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems / infrastructure.
• Proven track record of success participating in projects and initiatives even with ambiguous details provided.
• Strong customer service, problem solving, organizational and conflict management skills.
• Strong IT Service Management and standards experience.
• Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills.
• Proven ability to learn new technologies quickly.
• Hands-on experience with programming and scripting languages.
• Comfortable in a fast-paced environment and motivated by complex technical and business challenges

Skills Required

Salesforce, conga , Java, Linux, Devops, Git, Git Hub