Warner Bros. Discovery - Business Analyst - Application Support

Your Role AND ANALYSIS

• Partner with the business to ensure appropriate usage of technology solutions
• Responsible to document business processes, use cases, requirements and to formulate and recommend strategic process reengineering efficiencies and business performance improvements.
• Translate designs into Functional & Technical specifications that meet the business need
• Responsible to continually monitor and analyse post-stabilisation user adoption rates and changing business processes and to recommend required solution modifications.
• Produce Training Materials and Step Guides for new releases and maintain existing system manuals
• Manage & support implementation of systems
• End user support for a variety of disparate systems
• Updating enhancement and defect tracking systems with latest Responsible to create detailed Test plans and system testing solutions to ensure they meet documented specifications and the business requirements.
• Effective reporting of test progress and maintaining status in test management system
• Responsible to create detailed User Acceptance Test plans, organize and conduct User Acceptance Testing and Training activities, and to ensure successful delivery and deployment of high quality technology solutions with high rates of user adoption.
• Setup and maintenance of testing environments including user roles and permissions

DEVELOPMENT (Depending on specialty)

Relevant Previous Work Experience

General

(ref : iimjobs.com)