Job Summary
The Batch Manager Lead is responsible for overseeing the smooth execution, coordination, and management of multiple batches / programs. This role ensures operational, academic, and administrative aspects are handled efficiently, while leading a team of batch managers / executives to deliver an excellent learner experience.
Key Responsibilities
Batch Planning & Coordination
- Develop and implement batch schedules, timelines, and resource allocation.
- Coordinate with faculty, trainers, and support teams to ensure readiness.
- Monitor daily batch operations and resolve issues promptly.
Team Leadership
Lead, guide, and mentor batch managers / executives.Allocate responsibilities and monitor team performance.Provide regular feedback and facilitate skill development.Stakeholder Management
Collaborate with academic, operations, and placement teams.Act as the primary escalation point for batch-related concerns.Maintain strong relationships with students, faculty, and administrative staff.Quality & Compliance
Ensure adherence to academic guidelines, processes, and policies.Monitor attendance, progress, and performance of batches.Conduct quality checks on learning delivery and student support.