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Flipspaces - General Manager / Vice President - Business Excellence
FlipspacesMumbai, India30+ days ago
Job descriptionEnsure timely and high-quality delivery of interior fit-out projects. Conduct weekly reviews to identify and resolve execution roadblocks. Track progress against critical milestones and client expectations. Manage city-level P&L, budgeting, and cost optimization initiatives. Improve gross margins through vendor negotiations and efficiency. Forecast project cash flows and monitor working capital cycles. Liaise with sales, design, procurement, HR, and finance to align workflows. Drive execution readiness and resource planning across functions. Address cross-departmental blockers in real time. Design and implement lean, tech-enabled operational processes. Reduce TAT through SOPs, automation, and performance analytics. Leverage platforms like Salesforce to enhance visibility and accountability. Build, mentor, and manage a high-performing operations team. Set KRAs, review team performance, and lead upskilling efforts. Promote a culture of ownership, collaboration, and continuous improvement. Act as the primary point of contact for key clients and vendors. Conduct regular reviews with clients, architects, and contractors. Ensure client satisfaction through proactive communication and transparency. Implement QA / QC checks, HSE standards, and compliance processes. Anticipate project risks and build mitigation strategies. Ensure documentation, contracts, and reporting are error-free. Monitor billing accuracy and ensure timely realization of payments. Maintain documentation for client handovers, internal audits, and MIS reports. Reduce revenue leakages through robust checks and controls. 10-15 years of experience in interior fit-outs, project management, or operations in design & build / real estate. Proven success in managing multi-crore projects with direct P&L ownership. Strong leadership and team management skills across cross-functional teams. Solid understanding of supply chain, vendor management, and quality control. Excellent communication, client handling, and conflict resolution skills. Tier-1 institute alumni (IIT / IIM) preferred. Working knowledge of finance and P&L is a strong advantage. A rare blend of tech x design x manufacturing. Leadership team with strong IIT / startup DNA. High ownership, customer-first culture. Rapid global expansion - be part of the journey.
About Flipspaces (www.flipspaces.com)
We're Flipspaces - a design-tech powerhouse reshaping the future of commercial interiors. Our VR-powered platform lets clients visualize and co-create their spaces in real time. Backed by in-house manufacturing and end-to-end execution capabilities, we've built 0.8 M+ sq. ft. for top startups, enterprises, co-working brands, and global giants. Born at the intersection of design, tech, and manufacturing, we're led by IIT founders and are scaling rapidly across India, the US, Singapore, and the Middle East.
The vision? The next 5 years? All about scale, speed, and global impact - and we're bringing on trailblazers to drive that vision.
Work Location : Mumbai
Your Mission
As the Business leader at Flipspaces, you will be responsible for leading operational execution & driving strategic initiatives across Project execution, & delivery. You will play a pivotal role in ensuring projects are delivered on time, within budget, & in alignment with our design and client experience goals.
What You'll Do :
Operations Leadership
- Own end-to-end operational performance and project execution.
- Drive alignment with revenue, quality, and customer satisfaction targets.
- Build scalable systems to support growth across multiple projects.
Project Delivery & Execution
P&L & Financial Management
Cross-Functional Collaboration
Operational Excellence & Process Innovation
Team Development & Leadership
Client & Stakeholder Management
Risk, Quality & Compliance
Billing, Payments & Documentation
You Bring
Why Flipspaces?
(ref : iimjobs.com)
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President Excellence • Mumbai, India
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