Regional Human Resource Manager - Delhi

About Café Coffee Day

Café Coffee Day is India's largest café chain in terms of the number of café outlets with more than 460 cafes across the country. CCD, as it is popularly called, opened its first café in Bengaluru in 1996 and has pioneered the coffee culture in the chained café segment in India by bringing in a range of delectable food and beverage products served in a contemporary, youthful ambience, and offering a variety of novel experiences - all with a promise of “A lot can happen over coffee!". CCD operates through Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited. CDGL is arguably India’s largest coffee retail conglomerate with leadership position also in the automated beverage dispensing solutions under the brand name Coffee Day Beverages with distribution across more than 1330+ towns and cities across India. CDGL also operates a network of 280+ refreshment kiosks offering affordable food and beverages for on-the-go customers under the Coffee Day Xpress brand name.

Roles and Responsibilities

Manage end to end mass / volume recruitment includes sourcing, screening, initiating salary negotiation, releasing offers and induction

Achieving direct and teams joining target

Evaluate available sourcing channels and ensure right source mix

Organizing job fairs, pooled drives and build right branding for the company to attract talent

Creating an ongoing pipeline for specific roles identifying upcoming opportunities

Ensuring the talent acquisitio n cost is maintained at the minimal level

Prepare & present performance related report periodically

Ensuring the key employees are retained

Organize engagement activities, contests

Compliance of HR Practices & policies in conjunction with management pertaining to exit, F&F settlement & induction

Ensure supply of Uniforms, employee handbooks in the respective region and issuance of IDs, name badges & official documentation

Handle & resolve all employee grievance

Regular cafe visits to engage employees at work place. Timely updating of documents & employee details, post recruitment

Ensuring training & development activities for the growth of team

Tracking team performance & ensuring periodical appraisals of the team

Criteria

Any Graduation / MBA / PGDBM

5-10 years in Recruitment / HR generalist role preferably from F&B / Retail / FMCG

Experience in hiring with good network preferably in hotel management, hospitality colleges / institutions

Knowledge on HR practices and employment legislation

Business and Industry knowledge and acumen

Leadership skills with high levels of integrity, professionalism and diplomacy

Conflict management

Analytical and organizational focus