Regional Human Resources Head

Job Title : Regional Human Resources Head

Function : Human Resources

Reports To : Head of Business HR & Talent Acquisition

Location : New Delhi

About DHL Blue Dart Express India :

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India's Top 100 Great Places to Work® and recognized as part of the DHL Group's Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it's a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you&aposre looking to join a purpose-led, people-first organization that shapes India's supply chain with integrity and care— Blue Dart is where you belong .

Position Overview :

The Regional Head – Human Resources leads the HR function across the region, ensuring strategic alignment of HR initiatives with business goals. The role is responsible for driving employee engagement, regulatory compliance, workforce planning, and timely execution of all HR operations. This leadership role plays a critical part in fostering a high-performance culture while supporting organizational growth and retention.

Job Purpose :

To lead and manage the HR function in the region by aligning people strategies with business objectives, ensuring compliance, and driving employee engagement, performance, and retention. The role ensures timely delivery of HR services, fosters a high-performance culture, and supports organizational capability building.

Key Roles & Responsibilities :

• Strategic HR Leadership
• Develop and implement regional HR strategies aligned with business goals.
• Serve as a trusted advisor to regional leadership on all HR matters including organizational design, talent development, and workforce planning.
• Build and maintain strategic relationships with industry bodies, HR forums, and regulatory authorities.
• HR Operations & Compliance
• Ensure timely and accurate execution of all HR operations, including payroll, employee records, onboarding, and exit formalities.
• Ensure adherence to statutory compliances and labour laws; coordinate audits and statutory inspections.
• Provide necessary data and documentation to the central compliance team as per regulatory requirements.
• Talent Acquisition & Workforce Planning
• Lead the regional manpower planning process in alignment with business requirements.
• Drive timely recruitment and onboarding processes across all levels as per SLAs.
• Foster relationships with recruitment vendors and consultants to build a strong talent pipeline.
• Employee Relations & Engagement
• Promote a positive work environment through proactive engagement, communication forums, and grievance redressal mechanisms.
• Oversee timely resolution of disciplinary matters in coordination with central ER / Compliance team.
• Drive and monitor employee engagement initiatives, satisfaction surveys, and feedback forums.
• Performance & Capability Management
• Ensure effective implementation of performance management systems (PMS) in the region.
• Drive the development and execution of individual development plans (IDPs) for high-potential employees.
• Monitor training man-days and ensure capability building aligned with organizational needs.
• Succession Planning & Retention
• Identify successors for critical roles and ensure leadership development initiatives are in place.
• Monitor attrition and implement retention strategies, with focus on high-performing and high-potential employees.
• Team Leadership & Development
• Lead and mentor the regional HR team by setting clear goals, evaluating performance, and facilitating professional development.
• Ensure adequate staffing, skill enhancement, and a culture of collaboration and accountability.
• Budget Management
• Ensure adherence to the regional HR budget, optimize costs, and monitor resource allocation effectively.

Qualifications & Experience :

Education :

Experience :

Skills & Capabilities :

Key Performance Indicators :

Sr. No.

Key Result Areas

Key Performance Indicators (KPIs)

HR Strategy Execution

Talent Acquisition & Manpower Planning

Employee Engagement & Retention

Performance Management System (PMS)

Compliance & Statutory Adherence

HR Operations & Payroll Management

Capability Building & Learning Development

Succession Planning & Leadership Pipeline

Budget Management & Cost Control

10

Stakeholder Management & Internal Customer Satisfaction

Why Join DHL Blue Dart

When you join us, you become part of a purpose-driven organization that's redefining logistics across India and beyond. Here's what you can expect :

The pride of working for India's most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries.

Join us and be part of a company that's not only a leader in logistics—but also a trusted Employer of choice , committed to your growth, well-being, and long-term success.

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Skills Required

Sap, Succession Planning, Labour Laws, Change Management, Organizational Development, Talent Acquisition, Workday, Leadership Development, Workforce Management, Pf, Employee Relations, Esi, Oracle