Application Support Engineer - NAS

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve complex software problems, ensuring the seamless operation of essential applications and systems.

You will engage in proactive monitoring and maintenance, contributing to the overall efficiency and reliability of business operations while continuously seeking opportunities for improvement and :

• Expected to be an SME.
• Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge-sharing sessions to enhance team capabilities.
• Develop and implement best practices for application support and maintenance.

Requirements :

Additional Information :

(ref : hirist.tech)