Job Description
Job Title : Store Manager
Department : Retail Stores
Reports To : Cluster Manager
Role Summary : The Store Manager ensures business success by leading store
operations, driving sales performance, and delivering exceptional
customer experiences through operational expertise, customer-
centric strategies and team leadership.
Key
Responsibilitie
: Customer Focus
to ensure customer loyalty.
customers.
professionalism and empathy.
guidelines, fostering a customer-centric culture.
Sales Mastery
achieving category-wise targets.
growth opportunities.
ensure implementation of in-store displays.
Leadership Excellence
through coaching, recognition, and accountability.
collaborative work environment.
(OJT) and providing constructive feedback.
and address hiring and training needs to ensure optimal
staffing.
Change Management
effectively within the store environment.
processes and technologies.
Decision-Making
operational efficiency and customer satisfaction.
operations, and implement performance improvements.
store performance.
Store Operations Excellence
merchandising, stock management, and shrinkage prevention.
presentable, and compliant with company standards.
expenses, maintaining monthly reports, and updating
operational checklists.
Candidate
Requirement
Total 5+ years of retail experience in the fashion industry, min
2 years of experience as a store manager or assistant store
manager handled a team of 5+ people.
exceeding customer expectations.
on customer satisfaction.
smooth and efficient store operations.
team interaction and conflict resolution.
identify trends, and make informed decisions.
stock management.
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Skills Required
Loss Prevention, Stock Management, Visual Merchandising, Microsoft Office, Inventory Management
Associate Whitefield • Bengaluru / Bangalore, India