Senior Style Associate - Phoenix Mall - Bangalore

Job Description

Job Title : Senior Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Senior Style Associate leads by example, delivering exceptional

customer experiences, driving sales, and ensuring operational

excellence with a customer-focused mindset and adaptability.

Key Responsibilities

: Customer Focus

• Build and maintain strong customer relationships by

understanding their preferences and providing tailored

solutions.

met.

while addressing any concerns promptly.

Sales Mastery

and offering relevant products and services.

average transaction value.

customer engagement and meet sales targets.

prospects into loyal customers.

Flexibility and Change Management

customer insight with the team.

manage resistance effectively.

strategies to improve sales and service.

Decision-Making

Store Manager, ensuring smooth functioning.

Store Operations Excellence

minimizing discrepancies.

including replenishment, stock takes, and tracking product

turnover.

guidelines to maintain efficiency.

standard operating procedures (SOPs). Escalate any identified

bottlenecks.

Leadership Excellence

including escalated customer issues, and ensure professional

resolutions.

performance, and ethical practices within the team.

members to improve their understanding of products and

services.

Candidate

Requirement

of experience in retail.

building strong customer relationships

management

technologies

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Skills Required

POS Systems, Basic Computer Skills, Microsoft Office