Customer Care Executive- Fresher-E

Job Title : Customer Care Executive

Job Summary

We are seeking a Customer Care Executive to handle client queries, provide timely solutions, and ensure customer satisfaction. The role involves managing calls and emails, addressing complaints, and offering service-related information with accuracy and clarity.

Key Responsibilities

• Handle customer inquiries via calls and emails.
• Resolve issues by providing effective solutions and timely follow-ups.
• Identify customer needs and ensure satisfaction.
• Maintain documentation and adhere to company policies.

Qualifications & Skills

Skills : complaint resolution process,product knowledge,multilingual communication,documentation,call handling techniques,email management,customer satisfaction,mutual funds,fresher,customer care,cse,csr,inbound process,english

Skills Required

Inbound Process, Customer Satisfaction, Email Management, Documentation, Mutual Funds, multilingual communication , Product Knowledge, Customer Care