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Business Analyst – Digital Research & Agile Delivery
ConfidentialBengaluru / Bangalore, India8 days ago
Job descriptionDrive structured sprint planning, grooming, and backlog refinement to maintain team velocity Support testing and validation of platform features through demos and walkthroughs Coordinate post-release evaluations and recommend iterations based on KPIs and user feedback Act as a core liaison between engineering, business, and client-facing teams Document product decisions, sprint outcomes, and platform metrics for stakeholder updates Facilitate internal comms between product, data, and delivery leads to ensure transparency and momentum Advocate for user-first design and consumer-driven experiences throughout research touchpoints Explore and adopt new digital tools that enhance automation, engagement, and insight generation Collaborate with data science and insights teams to build intelligent segmentation and predictive workflows Bachelor's degree in Business, Computer Science, Statistics, or related field; Master's in Business Administration preferred 3+ years of experience in business analysis within SaaS, digital platforms, or research tech environments Proficiency in JIRA, Confluence, analytics dashboards, and mockup tools Strong grasp of Agile delivery, KPI frameworks, and stakeholder management Exceptional documentation, process mapping, and cross-functional communication skills Exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems Experience working with data teams on audience segmentation and predictive analytics Proven success in launching features that drive engagement, retention, and operational scale across digital platforms
Business Analyst – Digital Research & Agile Delivery
Role Summary
Borderless Access empowers global brands through intelligent research platforms and agile solutions. As a Business Analyst, you'll be the strategic conduit between insights, product, engineering, and delivery teams. You'll translate Business needs and business goals into user-focused digital experiences—fostering alignment, velocity, and impact across agile sprint cycles.
Key Responsibilities
Discovery & Requirements
- Conduct impact analysis to understand potential ripple effects of new features across research workflows
- Partner with stakeholders across business and tech to gather, clarify, and groom product requirements
- Prepare wireframes, user stories, and documentation that support scalable platform enhancements
- Detail functional and non-functional requirements with clarity, precision, and traceability
Execution & Delivery
Collaboration & Communication
External Environment & Innovation
Qualifications
Preferred Experience
Skills Required
Jira, Confluence
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Research Analyst • Bengaluru / Bangalore, India
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